2005 CROSSROADS Recalls
Item Affected: EQUIPMENT
Date Announced: 10/15/2010
Description of Recall: CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Conequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Action Need To Fix It: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE:LPG FURNACE
Date Announced: 01/10/2005
Description of Recall: CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS HAVE IMPROPERLY INSTALLED FURNACE EXHAUST VENTS.
Conequence: IMPROPER INSTALLATION OR LACK OF THE FURNACE EXHAUST VENT WILL ALLOW THE EXHAUST FUMES, CONTAINING COMBUSTION PRODUCTS INCLUDING HIGH CONCENTRATIONS OF CARBON MONOXIDE GAS, TO ENTER INTO THE RECREATIONAL VEHICLE AND COULD RESULT IN INJURY OR DEATH TO OCCUPANTS OF THE TRAILER.
Action Need To Fix It: OWNERS/DEALERS WILL INSPECT THE FURNACE EXHAUST VENT AND, IF NOT PROPERLY INSTALLED, THE DEALERS WILL REPAIR THE EXHAUST VENT FREE OF CHARGE. OWNERS ARE BEING INSTRUCTED NOT TO USE THE FURNACE UNTIL THE EXHAUST VENT HAS BEEN INSPECTED AND IS PROPERLY REPAIRED. THE RECALL BEGAN FEBRUARY 2, 2005. OWNERS MAY CONTACT CROSSROADS AT 260-593-2866.
Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: WHEELS
Date Announced: 05/12/2005
Description of Recall: ON CERTAIN TRAILERS EQUIPPED WITH RFD WHEELS, THERE IS A DEFECTIVE WELD OF THE WHEELS' CENTER HUB TO THE WHEEL'S RIM.
Conequence: THIS COULD RESULT IN A WHEEL SEPARATION INCREASING THE RISK OF A CRASH.
Action Need To Fix It: RFD COMPONENTS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT RFD COMPONENTS AT 574-295-3939 OR CROSSROADS AT 260-593-2866.
Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 07/21/2008
Description of Recall: CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Conequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Action Need To Fix It: CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: EXTERIOR LIGHTING
Date Announced: 04/23/2009
Description of Recall: CROSSROADS RV IS RECALLING 1,018 MY 2005-2009 CROSS TERRAIN, MY 2006-2009 CROSSFORCE AND MY 2006-2008 ZINGER CROSSFIRE TRAVEL TRAILERS. THESE TRAVEL TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TRAVEL TRAILERS WERE BUILT WITHOUT REAR REFLEX REFLECTORS.
Conequence: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE TRAVEL TRAILER INCREASING THE RISK OF A CRASH.
Action Need To Fix It: DEALERS WILL SEND REFLECTORS AND INSTALLATION INSTRUCTIONS TO CUSTOMERS. CUSTOMERS WILL HAVE THE OPTION OF INSTALLING THE REFLECTORS OR TAKE THEIR TRAVEL TRAILER TO THE NEAREST CROSSROADS RV CERTIFIED DEALER TO HAVE THE INSTALLATION DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
