2009 KEYSTONE Recalls
Item Affected: EQUIPMENT:OTHER:LABELS
Date Announced: 06/02/2009
Description of Recall: KEYSTONE IS RECALLING 44 MY 2009 FUZION FIFTH WHEEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL AND TIRE LOADING INFORMATION LABEL DOES NOT CONTAIN THE CORRECT TIRE INFLATION PRESSURE.
Conequence: IMPROPER TIRE PRESSURE CAN LEAD TO TIRE FAILURE AND AN INCREASED RISK OF PROPERTY DAMAGE.
Action Need To Fix It: DEALERS WILL MAIL THE APPROPRIATE LABELS FREE OF CHARGE. IF THE CUSTOMER REQUIRES ASSISTANCE INSTALLING THE LABELS, A DEALER WILL INSTALL THE LABEL. THE RECALL BEGAN ON JUNE 12, 2009. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Notes: KEYSTONE RECALL NO. 09-121. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT
Date Announced: 09/15/2009
Description of Recall: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2009 LAREDO 301SLR FIFTH WHEEL VEHICLES MANUFACTURED BETWEEN SEPTEMBER 29, 2008 AND FEBRUARY 24, 2009. THE EXTERIOR SIDE WALL LADDER MOUNTS MAY PULL LOOSE FROM THE WALL DURING USE.
Conequence: IF THE LADDER MOUNTS PULL LOOSE WHILE SOMEONE IS ON THE LADDER THEY COULD BE INJURED.
Action Need To Fix It: KEYSTONE RV WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 2, 2009. OWNERS MAY CONTACT KEYSTONE RV TOLL-FREE AT 1-866-425-4369.
Notes: KEYSTONE RV'S RECALL CAMPAIGN NUMBER 09-124. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Date Announced: 02/25/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.
Conequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
Action Need To Fix It: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Notes: KEYSTONE RV RECALL NO. 10-129. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:OTHER:LABELS
Date Announced: 11/22/2011
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.
Conequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.
Action Need To Fix It: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NUMBER IS 11-171. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:OTHER:LABELS
Date Announced: 05/15/2008
Description of Recall: KEYSTONE RV IS RECALLING 259 MY 2008-2009 PASSPORT TRAVEL TRAILERS, MODEL 290BH. THERE IS INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION LABEL WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE LABEL LISTS THE AXLE CAPACITY AT 4400 LBS AND IT SHOULD BE 3500 LBS.
Conequence: THE PURPOSE OF THIS PART IS TO SPECIFY THE CONTENT AND LOCATION OF, AND OTHER REQUIREMENTS FOR, THE CERTIFICATION LABEL TO BE AFFIXED TO MOTOR VEHICLES TO ADDRESS CERTIFICATION-RELATED DUTIES AND LIABILITIES, AND TO PROVIDE THE CONSUMER WITH INFORMATION TO ASSIST HIM OR HER IN DETERMINING WHICH OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS ARE APPLICABLE TO THE VEHICLE.
Action Need To Fix It: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THE LABELS FREE OF CHARGE. THE RECALL BEGAN ON MAY 15, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Notes: KEYSTONE RV RECALL NO. 08-107. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE:LPG LINES AND FITTINGS
Date Announced: 01/19/2011
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Conequence: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Action Need To Fix It: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 11-160. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: ELECTRICAL SYSTEM:WIRING
Date Announced: 09/03/2010
Description of Recall: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 SPRINTER SELECT 25RB TRAVEL TRAILERS MANUFACTURED FROM FEBRUARY 11 THROUGH NOVEMBER 19, 2009. THE WIRE FROM THE BATTERY TO THE POWER DISTRIBUTION CENTER MAY BE PINCHED BETWEEN THE FLOOR AND THE FRAME.
Conequence: IF THE PINCHED WIRE SHORTS, AN INCREASED RISK OF A FIRE CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY WILL RESULT.
Action Need To Fix It: KEYSTON RV WILL NOTIFY OWNERS AND WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERRS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE RV'S RECALL CAMPAIGN NUMBER IS 10-145. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 11/17/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Conequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Action Need To Fix It: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 10-150. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: ELECTRICAL SYSTEM
Date Announced: 12/08/2011
Description of Recall: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Conequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Action Need To Fix It: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EXTERIOR LIGHTING
Date Announced: 07/31/2008
Description of Recall: KEYSTONE IS RECALLING 2,990 MY 2008 EVEREST, MY 2008-2009 HORNET, LAREDO, SPRINTER AND OUTBACK LOFT FIFTH WHEEL AND TRAVEL TRAILERS FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108 "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE INTERMEDIATE SIDE MARKER LIGHTS ARE MISSING.
Conequence: PULLING A VEHICLE AT NIGHT WITHOUT THE PROPER SIDE MARKER LIGHTING INCREASES THE RISK OF OTHER MOTORISTS NOT BEING ABLE TO SEE THE VEHICLE AND COULD POSSIBLY RESULT IN A CRASH.
Action Need To Fix It: DEALERS WILL INSTALL THE MISSING SIDE MARKER LIGHTS FREE OR CHARGE. THE RECALL BEGAN ON AUGUST 12, 2008. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Notes: KESTONE RECALL NO. 08-110. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: ELECTRICAL SYSTEM
Date Announced: 11/23/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Conequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Action Need To Fix It: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 10-153. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: ELECTRICAL SYSTEM
Date Announced: 09/04/2015
Description of Recall: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Conequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Action Need To Fix It: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: EQUIPMENT:OTHER:LABELS
Date Announced: 05/15/2008
Description of Recall: KEYSTONE RV IS RECALLING 179 MY 2009 SPRINGDALE FIFTH WHEEL AND TRAVEL TRAILERS AND MY 2009 SUMMERLAND TRAVEL TRAILERS. THERE IS INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND THE TIRE AND LOADING INFORMATION LABEL WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE TAG LISTS THE TIRE SIZE AS 205/75R14C AND IT SHOULD BE 205/75R15C.
Conequence: THE PURPOSE OF THIS PART IS TO SPECIFY THE CONTENT AND LOCATION OF, AND OTHER REQUIREMENTS FOR, THE CERTIFICATION LABEL TO BE AFFIXED TO MOTOR VEHICLES TO ADDRESS CERTIFICATION-RELATED DUTIES AND LIABILITIES, AND TO PROVIDE THE CONSUMER WITH INFORMATION TO ASSIST HIM OR HER IN DETERMINING WHICH OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS ARE APPLICABLE TO THE VEHICLE.
Action Need To Fix It: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS AND INSTALLATION INSTRUCTIONS. IF AN OWNER SO DESIRES, THEY CAN HAVE THEIR DEALER INSTALL THE LABELS FREE OF CHARGE. THE RECALL BEGAN ON MAY 16, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Notes: KEYSTONE RV RECALL NO. 08-106. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
