CROSSROADS CROSSFORCE Recalls
Item Affected: EXTERIOR LIGHTING
Date Announced: 04/23/2009
Description of Recall: CROSSROADS RV IS RECALLING 1,018 MY 2005-2009 CROSS TERRAIN, MY 2006-2009 CROSSFORCE AND MY 2006-2008 ZINGER CROSSFIRE TRAVEL TRAILERS. THESE TRAVEL TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TRAVEL TRAILERS WERE BUILT WITHOUT REAR REFLEX REFLECTORS.
Conequence: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE TRAVEL TRAILER INCREASING THE RISK OF A CRASH.
Action Need To Fix It: DEALERS WILL SEND REFLECTORS AND INSTALLATION INSTRUCTIONS TO CUSTOMERS. CUSTOMERS WILL HAVE THE OPTION OF INSTALLING THE REFLECTORS OR TAKE THEIR TRAVEL TRAILER TO THE NEAREST CROSSROADS RV CERTIFIED DEALER TO HAVE THE INSTALLATION DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 07/21/2008
Description of Recall: CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Conequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Action Need To Fix It: CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: EXTERIOR LIGHTING
Date Announced: 04/23/2009
Description of Recall: CROSSROADS RV IS RECALLING 1,018 MY 2005-2009 CROSS TERRAIN, MY 2006-2009 CROSSFORCE AND MY 2006-2008 ZINGER CROSSFIRE TRAVEL TRAILERS. THESE TRAVEL TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TRAVEL TRAILERS WERE BUILT WITHOUT REAR REFLEX REFLECTORS.
Conequence: LACK OF REFLECTORS COULD LEAD TO REDUCED VISIBILITY OF THE TRAVEL TRAILER INCREASING THE RISK OF A CRASH.
Action Need To Fix It: DEALERS WILL SEND REFLECTORS AND INSTALLATION INSTRUCTIONS TO CUSTOMERS. CUSTOMERS WILL HAVE THE OPTION OF INSTALLING THE REFLECTORS OR TAKE THEIR TRAVEL TRAILER TO THE NEAREST CROSSROADS RV CERTIFIED DEALER TO HAVE THE INSTALLATION DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 07/21/2008
Description of Recall: CROSSROADS RV IS RECALLING 17,353 MY 2004-2007 CRUISER, PARADISE POINTE, MY 2004 SILVERADO, MY 2005-2007 ZINGER, CROSS TERRAIN, AND MY 2006-2007 BELAIR, CROSSFORCE, AND CROSSFIRE TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Conequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Action Need To Fix It: CROSSROADS RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CROSSROADS RV AT 1-260-593-2866.
Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
