ISUZU NPR Recalls
Item Affected: EQUIPMENT
Date Announced: 11/20/2015
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.
Conequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Action Need To Fix It: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date Announced: 11/02/2016
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.
Conequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Action Need To Fix It: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: POWER TRAIN:AXLE HUBS
Date Announced: 03/21/2017
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Conequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Action Need To Fix It: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date Announced: 05/17/2017
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
Conequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Action Need To Fix It: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: VEHICLE SPEED CONTROL
Date Announced: 08/15/2011
Description of Recall: ISUZU IS RECALLING CERTAIN MODEL YEAR 2012 N-SERIES TRUCKS EQUIPPED WITH GASOLINE ENGINES, MANUFACTURED FROM APRIL 27, 2011, THROUGH JULY 26, 2011. DUE TO A CALIBRATION ERROR IN THE ECM SOFTWARE, IN THE EVENT OF A FAILURE OR MALFUNCTION OF THE BRAKE PEDAL SWITCH, APPLICATION OF THE BRAKE PEDAL WILL NOT CAUSE THE CRUISE CONTROL TO BE CANCELED.
Conequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Action Need To Fix It: ISUZU WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE ECM SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT ISUZU AT 1-866-455-7595.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date Announced: 05/17/2017
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
Conequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Action Need To Fix It: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Date Announced: 05/17/2017
Description of Recall: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
Conequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Action Need To Fix It: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: FUEL SYSTEM, DIESEL
Date Announced: 06/05/2008
Description of Recall: ISUZU IS RECALLING 16,859 MY 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500 AND CHEVROLET W3500, W4500, W5500 TRUCKS EQUIPPED WITH DIESEL ENGINES. DIESEL FUEL MAY SEEP OR LEAK FROM THE FUEL PIPE AT THE UPPER OR LOWER FUEL PORT ON THE DIESEL FUEL SUPPLY PUMP.
Conequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Action Need To Fix It: DEALERS WILL INSPECT THE VEHICLES AND IF NO SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL PIPE FITTINGS WILL BE TIGHTENED. IF SEEPAGE OR LEAKAGE IS DETECTED, THE FUEL SUPPLY PUMP WILL BE REPLACED WITH A NEW ONE. THE RECALL WILL BEGIN ON JUNE 30, 2008. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727, GMC AT 1-866-996-9463, OR CHEVROLET AT 1-800-630-2438..
Notes: CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
Item Affected: ENGINE AND ENGINE COOLING
Date Announced: 12/15/2010
Description of Recall: ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
Conequence: IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
Action Need To Fix It: DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Date Announced: 10/26/2015
Description of Recall: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
Conequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Action Need To Fix It: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
