KEYSTONE RAPTOR Recalls
Item Affected: STRUCTURE | TIRES
Date Announced: 05/12/2017
Description of Recall: Keystone RV Company (Keystone) is recalling certain 2017-2018 Raptor fifth-wheel recreational trailers, model 428SP. The affected trailers have tires that may contact the outriggers.
Conequence: Tire contact with the outriggers may result in tire damage, possibly causing a loss of control, increasing the risk of a crash.
Action Need To Fix It: Keystone has notified owners, and dealers will cut a notch in the bottom side of the outriggers located above the tires on the door side of the unit, free of charge. The recall began on May 18, 2017. Owners may contact Keystone Customer Service at 1-866-425-4369. Keystone's number for this recall is 17-287.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: EQUIPMENT
Date Announced: 11/15/2016
Description of Recall: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Conequence: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Action Need To Fix It: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 02/23/2015
Description of Recall: Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Conequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Action Need To Fix It: Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE:LPG LINES AND FITTINGS
Date Announced: 06/25/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 RAPTOR FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Conequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE/AND/OR EXPLOSION CAUSING PROPERLY DAMAGE AND/OR PERSONAL INJURY.
Action Need To Fix It: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THE SAFETY RECALL BEGAN ON JUNE 30, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECAL NO. 10-142. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 02/03/2011
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RAPTOR RECREATIONAL VEHICLES. THE FRESH WATER FILL/DRAW LINE MAY BE CONNECTED TO THE BLACK WASTE WATER'S TANK.
Conequence: IN THE EVENT THE FRESH WATER LINE IS CONNECTED TO THE BLACK WASTE WATER'S TANK, THE FRESH WATER MAY BECOME CONTAMINATED LEADING TO AN INCREASED RISK OF PERSONAL INJURY.
Action Need To Fix It: DEALERS WILL INSPECT THE WATER LINES TO VERIFY THEY ARE PLUMBED CORRECTLY AND CORRECT IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 11-161. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:ELECTRICAL:JACK
Date Announced: 12/23/2009
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010 RAPTOR FIFTH WHEEL TRAILERS. THE REAR STABILIZING JACKS MAY EXTEND WHILE DRIVING DUE TO EXPOSED WIRING ON THE EXTEND/RETRACT SWITCH FOR THE JACKS. IF THE EXPOSED WIRING IS SUBJECT TO ROAD SPRAY, IT MAY ACTIVATE THE REMOTE CONTROL PANEL AND EXTEND THE JACKS.
Conequence: IF THE JACKS EXTEND WHILE DRIVING, IT INCREASES THE RISK OF LOSS OF VEHICLE CONTROL LEADING TO A VEHICLE CRASH.
Action Need To Fix It: DEALERS WILL REPLACE THE EXTEND/RETRACT SWITCH WITH A SEALED SWITCH SUPPLIED BY KEYSTONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 11, 2009. NONE OF THE AFFECTED VEHICLES WERE DELIVERED TO END USERS. THEREFORE, AN OWNER NOTIFICATION LETTER FOR THIS CAMPAIGN WILL NOT BE ISSUED. OWNERS MAY CONTACT KEYSTONE 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 09-127. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT
Date Announced: 06/03/2010
Description of Recall: KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RAPTOR FIFTH WHEEL MOTORHOMES MANUFACTURED FROM SEPTEMBER 25, 2009 THROUGH MARCH 2, 2010. THE REMOTE RECEIVER IS NOT COMPATIBLE WITH THE HIGH SPEED LANDING GEAR MOTOR. IF THE MOTOR IS OPERATED IN A BINDING SITUATION, THE REMOTE RECEIVER MAY BE DAMAGED AND OVERHEAT DUE TO AN INADEQUATE BREAKER AND FUSE PROTECTION AND THE EXCESSIVE CURRENT DRAW OF THE MOTOR.
Conequence: CONTINUING TO OPERATE THE LANDING GEAR MOTOR IN THIS CONDITION WILL INCREASE THE RISK OF FIRE.
Action Need To Fix It: KEYSTONE RV WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Notes: KEYSTONE RV'S RECALL CAMPAIGN NUMBER IS 10-141. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: EQUIPMENT:RECREATIONAL VEHICLE:LPG LINES AND FITTINGS
Date Announced: 06/25/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 RAPTOR FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Conequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE/AND/OR EXPLOSION CAUSING PROPERLY DAMAGE AND/OR PERSONAL INJURY.
Action Need To Fix It: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THE SAFETY RECALL BEGAN ON JUNE 30, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECAL NO. 10-142. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: ELECTRICAL SYSTEM
Date Announced: 11/23/2010
Description of Recall: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Conequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Action Need To Fix It: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Notes: KEYSTONE SAFETY RECALL NO. 10-153. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
Item Affected: ELECTRICAL SYSTEM
Date Announced: 09/04/2015
Description of Recall: Keystone RV Company (Keystone) is recalling certain model year 2008-2009 Big Sky, Challenger, Everest, Fuzion, Montana, and Raptor travel trailers and fifth wheels equipped with an IOTA ITS-50R transfer switch. These transfer switches, used in vehicles wired to be powered by a generator, may fail when exposed to elevated electrical loads and used in higher ambient temperatures.
Conequence: As the transfer switch fails, it may overheat, increasing the risk of a fire.
Action Need To Fix It: Keystone will notify owners, and dealers will replace the IOTA ITS-50R transfer switch with a different brand transfer switch, free of charge. The recall began on October 8, 2015. Owners may contact Keystone customer service by calling 1-866-425-4369. Keystone's number for this recall is 15-234.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
