THOR DUTCHMEN Recalls
Item Affected: ENGINE AND ENGINE COOLING
Date Announced: 12/06/2002
Description of Recall: ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT INSULATION COULD FATIGUE AND SAG, POTENTIALLY TOUCHING THE TURBOCHARGER.
Conequence: THIS COULD POTENTIALLY LEAD TO A VEHICLE FIRE.
Action Need To Fix It: GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-800-735-1500.
Notes: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Item Affected: ENGINE AND ENGINE COOLING
Date Announced: 12/06/2002
Description of Recall: ON CERTAIN LOW FLOOR 29', 35' AND 40' BUSES, THE ENGINE COMPARTMENT INSULATION COULD FATIGUE AND SAG, POTENTIALLY TOUCHING THE TURBOCHARGER.
Conequence: THIS COULD POTENTIALLY LEAD TO A VEHICLE FIRE.
Action Need To Fix It: GILLIG IS PROVIDING THE OWNERS WITH NEW INSULATION AND INSTALLATION PROCEDURES. THE NEW INSULATION IS TO BE INSTALLED ON THE INSIDE SIDE SURFACE OF THE ACCESS HATCH AND A MECHANICAL RETAINING STRIP TO SUPPORT THE ADJACENT INSULATION. THE RETAINING STRIP IS ATTACHED WITH NUTS AND BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-800-735-1500.
Notes: CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Item Affected: EQUIPMENT | EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 12/02/2002
Description of Recall: CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS. THESE REFRIGERATORS CAN EXPERIENCE A BREAK DOWN IN A RUBBER SEAL WITHIN THE GAS VALVE. AS THE RUBBER SEAL AGES, A LEAK MAY OCCUR, ALLOWING PROPANE GAS TO ACCUMULATE IN THE BURNER AREA.
Conequence: THE CONSEQUENCE CAN RESULT IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Action Need To Fix It: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT GAS VALVE FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005.
Notes: ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY OUTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Item Affected: EQUIPMENT | EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 12/02/2002
Description of Recall: CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS. THESE REFRIGERATORS CAN EXPERIENCE A BREAK DOWN IN A RUBBER SEAL WITHIN THE GAS VALVE. AS THE RUBBER SEAL AGES, A LEAK MAY OCCUR, ALLOWING PROPANE GAS TO ACCUMULATE IN THE BURNER AREA.
Conequence: THE CONSEQUENCE CAN RESULT IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Action Need To Fix It: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT GAS VALVE FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005.
Notes: ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY OUTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Item Affected: EQUIPMENT | EQUIPMENT:RECREATIONAL VEHICLE
Date Announced: 12/02/2002
Description of Recall: CERTAIN TRAVEL TRAILERS AND FIFTH WHEEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS. THESE REFRIGERATORS CAN EXPERIENCE A BREAK DOWN IN A RUBBER SEAL WITHIN THE GAS VALVE. AS THE RUBBER SEAL AGES, A LEAK MAY OCCUR, ALLOWING PROPANE GAS TO ACCUMULATE IN THE BURNER AREA.
Conequence: THE CONSEQUENCE CAN RESULT IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Action Need To Fix It: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT GAS VALVE FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005.
Notes: ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY OUTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
