Item Affected: SUSPENSION:REAR
Date Announced: 01/05/2004
Description of Recall: ON CERTAIN AMBULANCES EQUIPPED WITH GOODRICH VELVET-RIDE REAR SUSPENSION SYSTEMS, THE BOLTS CONNECTING THE SUSPENSION SPRING TO THE REAR AXLE MAY BREAK.
Conequence: THE AXLE COULD SEPARATE FROM THE VEHICLE WITHOUT WARNING AND RESULT IN A CRASH.
Action Need To Fix It: DEALERS WILL REPLACE THE SUSPENSION SYSTEM. THE RECALL BEGAN ON AUGUST 17, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
Notes: CUSTOMER'S CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).