Item Affected: POWER TRAIN:AUTOMATIC TRANSMISSION
Date Announced: 05/05/2000
Description of Recall: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
Conequence: IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
Action Need To Fix It: DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS. EATON PERFORMED THE CAMPAIGN FOR THE KENWORTH PORTION. HOWEVER PETERBILT WILL BE CONDUCTING THEIR OWN CAMPAIGN.
Notes: OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PACCAR AT 1-940-591-4000. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).